Avendoo® online documentation

Individual notifications

Basics

Prerequisites
To show and edit the individual notifications, you have under Resources (objects) the access rights Read, Select and Change, Create on your author account. Otherwise the menu item Individual Notifications in the menu Resources is hidden.

Use
Also Individual notifications are available in three communication channels like notifications in Avendoo®. The author defines the following channels in a notification together with the message text:

Functions
Via Individual notifications you can decide, how to inform your users about processes in Avendoo®. You can create various variants of notifications for all message types. You can individually define the texts of the e-mails or the community messages.

Individual notifications are located in the categories under the different clients. Via these the author can create variants for the different message types, which are client or object specific, for example an individual notification for the invitation for a specific event.

Under Resources → Notifications you can show and edit the system standards for each notification type.

Individual notifications are used, if you want to create and edit:

You see the notifications in the overview table, listed by Title, Translation area, Preview, Change date and Notification type. Via a right click on the table header you can Edit the display of columns and order.

Via click on the symbol of the translation area you get into the translation management of the appropriate individual notification. Via click on the national flag you can show the preview of the appropriate individual notification (community message or e-mail).

You can filter by the following criteria: Title, Language and Notification type (multi-select filter).

There are the mass processing functions Copy, Move, Change owner and Delete. More information about the mass processing functions of the individual notifications you find under Individual notifications: Mass processing functions.

The following functions are available via the context menu of the appropriate individual notification title.

Create individual notification

To create a new individual notification, choose Resources → Individual notifications → Create.
The wizard Individual notification opens.

Master data

Enter a title and teaser for the corresponding individual notification. Further select a language and a notification type for the corresponding individual notification.

E-mail parameters

Notes

– If you an iCal in the notification, you can select, if the text of the message or an individually written text should be used for iCal. Furthermore the invitation, the registration confirmation, the registration confirmation (waiting list), the automatic event date deregistration and the room booking notification are sent with iCal as atttachment and via ActiveMQ.
– There’s the variable $RecipientList$ in the invitation, the registration confirmation, the registration confirmation (waiting list), the automatic event date deregistration and the room booking notification available. This variable contains a list with the names of the configured recipients.  It depends on configuration, how many mails will be sent. If you got 3 recipients for example, 3 mails will be sent, if the recipients are different.

Send the notification as an e-mail

If you want to send this notification as an e-mail, set the check mark Active.


Subject of the e-mail (only shown if the first check mark Active is set)

Write a subject for the e-mail in the subject line.


E-mail subject – prefix for copy

The prefix is inserted before the e-mail subject if the e-mail is a copy. Enter this prefix for copy in this field.


Content of the e-mail (only shown if the first check mark Active is set)

Write the e-mail via the Editor.

You find information about the variables under “Available mail variables in the event management and in the notifications“.

The following variables dependent on the notification type are available:

  • $ActivityBookings$
  • $Address$
  • $ApproverTitle$
  • $ApproverSecondTitle$
  • $ApproverFirstname$
  • $ApproverLastname$
  • $ApproverSex$
  • $ApproverOe$
  • $ApproverRegion$
  • $ApproverGroup$
  • $ApproverDivision$
  • $ApproverCountry$
  • $AssignmentDeeplink$
  • $AssignmentDuration$
  • $AssignmentDurationReminder$
  • $AssignmentElearningPrice$
  • $AssignmentId$
  • $AssignmentInningStartDate$
  • $AssignmentInningStartDateWithoutTime$
  • $AssignmentInningFirstEventOrOrgaBlockDate$
  • $AssignmentInningFirstEventOrOrgaBlockTime$
  • $AssignmentInningLastEventOrOrgaBlockDate$
  • $AssignmentInningLastEventOrOrgaBlockTime$
  • $AssignmentPrice$
  • $AssignmentSeminarPrice$
  • $AssignmentStartDateWithoutTime$
  • $AssignmentTitleLink$
  • $BillingAddress$
  • $BillingCompany$
  • $BillingStreet$
  • $BillingFirstname$
  • $BillingLastname$
  • $BillingPostcode$
  • $BillingLocation$
  • $BillingEMail$
  • $BookedHotel$
  • $BookingState$
  • $Certificate$
  • $CertificateExpiryDate$
  • $CertificateUser$
  • $Company$
  • $CourseTitle$
  • $ExternalReference$
  • $Firstname$
  • $FullUsername$
  • $LastBooking$
  • $NewBooking$
  • $Location$
  • $Login$
  • $Oe$
  • $OptInLink$
  • $Participant$
  • $ParticipantLogin$
  • $ParticipantOe$
  • $ParticipantEmail$
  • $ParticipantPhone$
  • $ParticipantPhoneMobile$
  • $ParticipantTitle$
  • $ParticipantSecondTitle$
  • $ParticipantCostCenter$
  • $ParticipantAddress$
  • $ParticipantBillingAddress$
  • $PlaceTitle$
  • $PlaceStreet$
  • $PlacePostalCode$
  • $PlaceCity$
  • $PlaceRegion$
  • $PlaceCountry$
  • $PlaceLongitude$
  • $PlaceLatitude$
  • $PlacePhoneNumber$
  • $PlaceFax$
  • $PlaceEmail$
  • $PlaceUrl$
  • $PlaceContactPerson$
  • $PlaceTimeZone$
  • $PlaceTimeZoneId$
  • $PlaceDescription$
  • $PlaceAlternativeDescription$
  • $PlaceRoomTitle$
  • $PlaceRoomNumber$
  • $PlaceRoomFloor$
  • $PlaceRoomBuilding$
  • $PlaceRoomCapacity$
  • $PlaceRoomContactPerson$
  • $PlaceRoomInformation$
  • $Postcode$
  • $RegisteringUserFullName$
  • $SecondTitle$
  • $SelfCheckIn$
  • $SeminarDeeplink$
  • $SeminarEscortName$
  • $SeminarEventLocation$
  • $SeminarEventTimeZoneId$
  • $SeminarEventRoom$
  • $SeminarEventAddress$
  • $SeminarEventStart$
  • $SeminarEventEnd$
  • $SeminarEventGroupStart$
  • $SeminarEventGroupEnd$
  • $SeminarEventDeadline$
  • $SeminarEventClosing$
  • $SeminarEventDeeplink$
  • $SeminarEventDeeplinkVC$
  • $SeminarEventDescription$
  • $SeminarEventGroupDescription$
  • $SeminarEventUser$
  • $SeminarEventCoordinator$
  • $SeminarEventUserPhone$
  • $SeminarEventTrainers$
  • $SeminarEventStatus$
  • $SeminarEventHotelBookDays$
  • $SeminarEventHotelStreet$
  • $SeminarEventHotelPostalCode$
  • $SeminarEventHotelCity$
  • $SeminarEventHotelRegion$
  • $SeminarEventHotelCountry$
  • $SeminarEventHotelLongitude$
  • $SeminarEventHotelLatitude$
  • $SeminarEventHotelPhoneNumber$
  • $SeminarEventHotelFax$
  • $SeminarEventHotelEmail$
  • $SeminarEventHotelUrl$
  • $SeminarEventHotelContactPerson$
  • $SeminarEventHotelTimeZone$
  • $SeminarEventHotelTimeZoneId$
  • $SeminarEventHotelDescription$
  • $SeminarEventHotelAlternativeDescription$
  • $SeminarEventParticipantPrice$
  • $SeminarInvitationComment$
  • $SeminarPrice$
    Note: This variable is substituted by $SeminarEventParticipantPrice$. If you already use this variable, it will be filled correctly.
  • $SeminarPriceSource$
  • $SeminarTitleWithDateAndTime$
  • $Street$
  • $Surname$
  • $SystemPath$
  • $Title$
  • $UnsubscribeDate$
  • $UpdateReason$
  • $UserCountry$
  • $UserDivision$
  • $UserFirstname$
  • $UserGroup$
  • $UserLastname$
  • $UserOe$
  • $UserPhoneLandline$
  • $UserPhoneMobileBusiness$
  • $UserPhoneMobilePrivate$
  • $UserRegion$
  • $UserSex$
  • $UserSecondTitle$
  • $UserSso$
  • $UserTitle$
  • $VCLink$

Via the button Send test e-mail you can send a test e-mail of the corresponding Individual notification.

Note

The recipient of the test e-mail is the author, who has triggered the test e-mail.


E-mail copy information

Enter a text in this field. That text is replaced by the variable $mailSkeletonHtmlBodyCopyInfoReplacement$ in the mail template if the e-mail is a copy.


E-mail template

Select, which template should be used for designing the e-mail. If you have configured that the standard design should be used, that design will be used which is configured at the client of the recipient. If there’s nothing defined at the client, the system standard will be used.

Select between the following options:


iCal (only shown if the check mark Active is set)

If the e-mail shoud have an iCal attachment, set the check mark Active.

Select between the attachment options:

  • Request or
  • File attachment.

iCal text (only shown, if the check mark Active is set)

You can select between the following options:

  • Use content of the e-mail or
  • Use customized text.
    If you select this option, a text field with the editor functions Cut, Copy, Paste as plain text, Undo, Redo and Insert variable will be shown.

You can configure the trigger for the e-mail under Announcements for runs on the tab Communication in the Course activation wizard.

Note

You can’t use HTML code in an iCal, because the HTML code can’t be shown. Thus ONLY plain text is used in an iCal.

In the Participant management of the course activation you see a list of all sent notifications.

Community parameters

Notes

– If you an iCal in the notification, you can select, if the text of the message or an individually written text should be used for iCal. Furthermore the invitation, the registration confirmation, the registration confirmation (waiting list), the automatic event date deregistration and the room booking notification are sent with iCal as atttachment and via ActiveMQ.
– There’s the variable $RecipientList$ in the invitation, the registration confirmation, the registration confirmation (waiting list), the automatic event date deregistration and the room booking notification available. This variable contains a list with the names of the configured recipients.  It depends on configuration, how many mails will be sent. If you got 3 recipients for example, 3 mails will be sent, if the recipients are different.

Send the notification as a community message

If you would like to send this notification as a community message, set the check mark Active.


Send also as a push message (only shown if the check mark Active is set)

If you would like to send this notification as a push message, set the check mark Active.


Title of the community message (only shown if the check mark Active is set)

Write a title for the community message.


Title of the community message – prefix for copy

The prefix is inserted before the community message if the e-mail is a copy. Enter this prefix for copy in this field.


Content of the community message (only shown if the check mark Active is set)

Write the community message.

You find information about the variables under “Available mail variables in the event management and in the notifications“.

The following variables are available:

  • $CourseTitle$
  • $AssignmentTitleLink$
  • $AssignmentDeeplink$
  • $AssignmentId$
  • $AssignmentIdOnly$
  • $Login$
  • $SystemPath$
  • $UserFirstname$
  • $UserLastname$
  • $UserSex$
  • $UserOe$
  • $UserRegion$
  • $UserGroup$
  • $UserDivision$
  • $UserCountry$
  • $RegisteringUserFullName$
  • $FullUsername$
  • $UserTitle$
  • $UserSecondTitle$
  • $UserSso$
  • $AssignmentDuration$
  • $AssignmentDurationReminder$
  • $AssignmentElearningPrice$
  • $AssignmentSeminarPrice$
  • $AssignmentPrice$
  • $DeregisteringUserFullName$
  • $ExternalReference$
  • $AssignmentInningStartDate$
  • $AssignmentInningStartDateWithoutTime$
  • $AssignmentInningFirstEventOrOrgaBlockDate$
  • $AssignmentInningFirstEventOrOrgaBlockTime$
  • $AssignmentInningLastEventOrOrgaBlockDate$
  • $AssignmentInningLastEventOrOrgaBlockTime$
  • $AssignmentInningTitle$
  • $ApproverTitle$
  • $ApproverSecondTitle$
  • $ApproverFirstname$
  • $ApproverLastname$
  • $ApproverSex$
  • $ApproverOe$
  • $ApproverRegion$
  • $ApproverGroup$
  • $ApproverDivision$
  • $ApproverCountry$
  • $ApprovalRequestComment$
  • $CertificateUser$
  • $Certificate$
  • $CertificateExpiryDate$
  • $SeminarTitleWithDateAndTime$
  • $SeminarEventInformation$
  • $TaskName$
  • $TaskTeaser$
  • $TaskDueDate$
  • $TaskOwner$
  • $TaskStatus$
  • $TaskTrigger$
  • $TaskTriggerType$
  • $TaskTriggerUser$
  • $TaskAffectedObjectType$
  • $TaskAffectedObjectName$
  • $TaskEventExternalReference$
  • $TaskEventExternalReferenceType$
  • $Participant$
  • $ParticipantLogin$
  • $ParticipantOe$
  • $ParticipantEmail$
  • $ParticipantPhone$
  • $ParticipantPhoneMobile$
  • $ParticipantTitle$
  • $ParticipantSecondTitle$
  • $ParticipantCostCenter$
  • $ParticipantDuration$
  • $ParticipantList$
  • $BookedHotel$
  • $SeminarEventHotelBookDays$
  • $SeminarEventHotelStreet$
  • $SeminarEventHotelPostalCode$
  • $SeminarEventHotelCity$
  • $SeminarEventHotelRegion$
  • $SeminarEventHotelCountry$
  • $SeminarEventHotelLongitude$
  • $SeminarEventHotelLatitude$
  • $SeminarEventHotelPhoneNumber$
  • $SeminarEventHotelFax$
  • $SeminarEventHotelEmail$
  • $SeminarEventHotelUrl$
  • $SeminarEventHotelContactPerson$
  • $SeminarEventHotelTimeZone$
  • $SeminarEventHotelTimeZoneId$
  • $SeminarEventHotelDescription$
  • $SeminarEventHotelAlternativeDescription$

Community message copy information

Enter a text in this field. That text is inserted before the community message if this message is a copy.


iCal

If the e-mail shoud have an iCal attachment, set the check mark Active.


iCal text (only shown, if the check mark Active is set)

You can select between the following options:

  • Use content of the community message or
  • Use customized text.
    If you select this option, a text field with the editor functions Cut, Copy, Paste as plain text, Undo, Redo and Insert variable will be shown.
Note

You can’t use HTML code in an iCal, because the HTML code can’t be shown. Thus ONLY plain text is used in an iCal.

In the Participant management of the course activation you see a list of all sent notifications.

Practical example

Registration to a course activation

You can select on the tab Communication of the appropriate course activation, if you want no notification, if you want to use the notification from the client standard (you configure the client standard on the tab Messages in the Client wizard; you select either Do not send a notification, Send notification (system standard) 0r Individual notification) or if you want to use an individual notification.